Sistema Regional de Información
en línea para Revistas Científicas de América Latina,
el Caribe, España y Portugal

The document that is presented addresses the problem of frequent deviations that occur in the management of projects, poor execution of work in time. Cost and specifications, which finally marks the planned utilities for the projects, as well as the consequent dissatisfaction of the clients that as a client usually does not perform a control task but rather leaves all the activities to the supervisor and this entails no Take action before the events occur. All this is basically linked to the ¡nadequate supervision and execution of work in the construction processes by the companies, that is, do not count or apply a method, system to carry the work properly. The main objective of this work is to develop an integrated system of Process Management for the client (public entity), all from the compatibility of the technical file completed and approved to then move on to the elaboration of the TDRs supervision and Construction from where the necessary requirements are placed that the client requires to be able to manage the project planning and controlling the necessary actions to get a good control of the project requesting to the supervisor and contractor basic information that allow to take preventive and corrective actions in such a way that Can have a positive impact in the course of the Project.

Objective: This research was conducted in order to determine the effect of Article 2022 (Enforceability of interests in land) of the Civil Code the right of property in good faith not registered and the embargo registration form in the Process Third party judicial of Property in Peru, 1996-200. Method: The research corresponds to the theoretical and applied type, with a nonexperimental descriptive explanatory design (ex post facto). The information was obtained with the application of the questionnaire, the Certificate of interview 27 and documentary analysis; used nominal scales and quantitative type. The study population is represented by lawyers, judges and judgments Casatorias issued by the Supreme Court. Results: In Peru Article 2022 (Enforceability of interests in land) of the Civil Code affects the conflict between the right of property in good faith not enrolled and yet in the form of registration in court proceedings of third party property in the Peru, 1996-200. The most important results are: a) Article 2022 of the Civil Code of Peru generates controversy in the valuation criteria applied by the Supreme judges when deciding on the mediation of property filed against embargoes in registration form; b) Article 2022 of the Civil Code does not guarantee legal certainty in judicial proceedings of third party property in Peru; c) There are deficiencies in the regulations prescribed in Article 2022 (Enforceability of Rights on Real Estate) of the Civil Code of Peru; and, d) Judicial Processes for third party property in Peru, must prioritize the embargo registration form. Conclusion: Article 2022 of the Civil Code of Peru generates controversy in the valuation criteria applied by the Supreme judges when deciding on the mediation of property filed against embargoes as enrollment, 1996-201

A non-experimental, descriptive-correlational study was carried out with the objective of determining the influence of the prison benefit of the intimate visit on the psychological well-being of the inmates of the Tacna Women's Prison. 96 inmates participated in this investigation, who were selected using the probabilistic sampling procedure. Participating inmates were applied 4 data collection instruments: survey on the benefit of intimate visitation, psychological well-being scale, questioning of discomfort in prison and perceived stress. The results indicate that there is a direct influence on the use of the prison benefit of intimate visits on the psychological well-being of the inmates. This result indicates that the more internal women receive this benefit, the better levels of psychological well-being they can have. Likewise, it was found that 27.5% and 17.5% of the inmates who receive the benefit of the intimate visit are located at the Very high and High levels (respectively) in the Psychological Well-being variable. On the other hand, it was established that 38.5% of the inmates in the sample are located at the Fair level, regarding the inconvenience they experience in prison. Among the main “annoyances” that the inmates experience is the following: noise (51%), overcrowding (72.9%), schedules (66.7%) and pressures (55.2%). Finally, it was found that the inmates who do not receive an intimate visit exceed in the Very High in stress category that the inmates who do receive intimate visits (13.5% and 4.2%, respectively. Likewise, in the High category, the inmates who do not use the penitentiary benefit of intimate visit exceeds those who do (26% and 6.3%, respectively).

Investigation developed with the purpose of knowing which are the main factors that render ineffective the anticipated proof in the crime of sexual indemnity specifically in the declaration that the victim offers through his request by the legitimate parties. Mixed type research with a non-experimental observational design and a descriptive level. The intentional sample was made up of 67 lawyers and 2 prosecutors in which they were interviewed using the semi-structured interview guide. To the main conclusions is that there was a divergence of considerations on the part of lawyers and prosecutors. Prosecutors believe that Article 242 should be amended in order for there to be an update. The non-use of the criminal procedural rule and the fiscal and defense strategy on the theory of the case are the main influencing factors

We sought to compare the satisfaction of patients on hemodialysis, in the objective of the investigation is to determine whether the consumer of financial products and / or services from 2012 to 2015 has the possibility of obtaining relief, restitution and administrative compensation. This is a documentary study carried out on 367 users of the Ilo finance companies, based on the instrument "Observation form to measure the compensation of the finance companies for defective products and services" authored by the researcher. The financial companies, through INDECOPI, in 55.9% of the cases, offer remedial reparation to the users who complain and complain in the instances of the same, in 3.8% of the cases what is claimed is partially granted, and in 40.3% of cases, what was claimed or reported is not granted. The research hypothesis is approved, because defective products and services are repaired and restored. In INDECOPI's sanctioning procedures, there is restitution of what is claimed in full or in part, but no compensation is granted through administrative channels. Therefore, the investigation hypothesis is approved, because the sanctioning procedures are ineffective to offer administrative compensation to the users who complain or complain to the Ilo financial companies

This research work analyzes how deferred income influences the financial and economic information of the Distribuidora Malibú SAC in the city of Tacna, period 2014 - 2017. It was observed that, of all sales made, only 27,45 have been delivered % and 72,55% are pending delivery, generating the problem of recognition of deferred income. In financial and economic information, the highest profit was in the period 2015, being S / 21 227,56. The operating margin in the period 2014 had a negative result, while in 2015 it was S / 31 091,72, being S / 687,42 in 2016 and S / 18 896,84 in 2017. The gross margin does not maintain an ascending line due to the difference between declared and accounted income.

We sought to compare the satisfaction of patients on hemodialysis, in the outsourced service of a company and the Arequipa social security, in the year 2017. Study with a quantitative approach, retrospective and comparative cross-sectional observational design. The sample it made up of 148 and 109 patients from the company Sermedial SAC and EsSalud. The instrument prepared based on the SERVPERF model by Cronin and Taylor for both entities. The results the patients satisfied were: in tangible elements the company Sermedial 68.24% and EsSalud 63.30%. In reliability, the company Sermedial 59.46% and EsSalud 54.13% also showed a level of satisfaction. In response capacity, the company Sermedial 65.54% and EsSalud 25.69% of its clients satisfied. In empathy, the company Sermedial 58.11% and EsSalud 55.05% of its customers satisfied. And in security, the company Sermedial obtained 85.81% and EsSalud 66.06% of its clients satisfied. The most valued level of satisfaction comes from the Sermedial company about EsSalud. Conclusion: There are significant differences in the level of customer satisfaction on hemodialysis, in both services with a p value <0.5. Significant differences it found in both entities, but the company Sermedial SAC, exceeds the favorable averages in all the dimensions evaluated, about EsSalud, with a p value of <0.05.

The present study investigated the relationship between the ergonomics of the workplace of the Prevention Principle of Law No. 29783 and its relationship with the job satisfaction of the administrative staff of the Private University of Tacna in 2018. The research had a quantitative perspective, analytical and prospective. The design was non-experimental, of a transectional, correlational type. Sample of 61 administrative staff. The INSHT ergonomic characteristics self-perception questionnaire and the General Job Satisfaction Scale were used. Results: 3 of the ergonomic characteristics of the workplace such as adjustable seat plate height from 42 to 51 cm (p 0.040), upper edge of the backrest to the seat adjustable between 45 to 55 cm above the seat (p 0.04) and recommendations and enjoy frequent breaks of minutes every hour or every two hours for workers who perform repetitive tasks for several hours (p 0.001), which within the Prevention Principle of Law No. 29783 in certain cases requires correction, to In order to guarantee the means and conditions to protect the health and well-being of workers, the same ones that were statistically associated with the job satisfaction presented by the administrative staff of the rector's headquarters of the Private University in Tacna in 2018

The objetive of the research was to analyze the system urban transport of the city of Puno, it is proposed an urban road infrastructure to have a road capacity according to the type of road and thus be able to optimize the passenger's travel time according to the mobility trend, mobility of destination origin according to areas, mobility of urban transport. The route of urban public transport routes was analyzed to determine the average speed and thus be able to know the travel times. The hypothesis that has been formulated is: with the analysis of the urban transport system, urban road infrastructure is proposed to optimize the passenger travel time of the city of Puno-2018, the mobility trend is analyzed according to destination origin, the mobility of the urban transport, public urban transport routes and urban road infrastructure. The research focused its methodology, under a quantitative approach, non-experimental design. A questionnaire was applied as an instrument for analysis; of which allowed to collect information and analyze the study variables and make correlations. The sample was made up of 384 passengers and 8 minibuses that provide service on the main urban public transport routes. As a result, the urban transport system of the city of Puno is concentrated due to the use of land in the downtown area, vehicular mobility has obstacles in the flow due to the use of the roadway as parking and that the roads exceed its capacity. road which does not optimize travel times in the city of Puno for which urban road infrastructure is required such as: land terminals, paving of roads, bus stops, declaring rigid areas the roads that are used by urban transport routes and implement an intelligent traffic management system at the main intersections of the city

The research work was carried out with the information and evaluation of executed contracts for the execution of works in the Sanitation Services Provider Entity (EPS TACNA SA) Period 2012 - 2018, this investigation has the purpose of design a contract management model to improve the project management in sanitation works in the EPS TACNA SA; During this period of execution of works by CONTRACT MODE we have been able to see an innumerable numbers of queries, contradictions, omissions, negligence; having to be acquitted by the Supervision or directly by the Project Consultant. This confusing project generates risks in the projects executed by EPS Tacna SA, which in many cases cause the investments to be affected by paralyzes, unjustified delays finally in arbitration and this implies that they do not maintain their investment cycle and therefore loss of entity. FIDIC (International Federation of Consulting Engineers) is an international organization of standards for engineering and consulting construction best known by the family of FIDIC contract templates. This is how the new changes in the updating of the basic norms in the Peruvian State, they make every use of international recognized administrative standards, either as a basis for proposal or the writing of the final document. It is necessary to find a contract administration model to improve the project management in sanitation works so we need to plant a standard contract model that can control and overcome these shortcomings when they are executed in the EPS TACNA S.A. This research will yield a contract administration model that helps to manage a sanitation project from the initial lidding stage; good pro, contract signature, execution and the project closine is also proposed a standard contract model normative OSCE whit International regulations and contracts FIDIC, what will serve as the basis of solving the main problem