Sistema Regional de Información
en línea para Revistas Científicas de América Latina,
el Caribe, España y Portugal

Ante los altos niveles de exigencia organizacional que dicta la globalización,generar y mantener ventaja competitiva constituye un aspecto determinantepara lograr el éxito empresarial, por lo que es necesario contar con instrumentosde medición puntuales, especialmente en firmas del sector servicios de entrelas cuales destacan aquellas insertas en la actividad turística y de la cual elsector hotelero es pieza fundamental. La presente es una investigación exploratoria,descriptiva y no experimental, orientada a determinar la validez decontenido de un instrumento de medición de la ventaja competitiva del sectorhotelero, en el contexto de Ciudad Juárez, desde dos modelos: Lawshe (1975) yTristán (2008), a partir de un panel de expertos, quienes valoran el contenidoy pertinencia de cada ítem; considerando que el CVI mínimo aceptable es de0.582 y el valor obtenido es de 0.600. Fue posible concluir que el instrumentode medición evaluado es aceptable.

This article presents the development of different studies in perception of the transformational leadership style applied in virtual work-teams (VWT). The approached phenomenon’s study method was conducted through a literature review in transformational leadership and VWT’s, to comprehend and stablish their importance in organizations. Results could provide VWT leaders with pertinent information to counteract distance and time difficulties. Findings determined leadership capability generates effectiveness in changing global business scenarios, as an adequate response of VWT’s at the organizational arena.

Lately, Knowledge Management Systems has gained a privileged place within organizational systems; its operation starting point is the knowledge “estimation” and its management. That “estimate” provides findings that account the efforts to manage this intangible resource, as well as the obtained results, from which emerges decision-making in terms of policies, procedures and processes that expedite knowledge creation, warehousing, distribution, use and measurement at the organization. Due to difficulties in analyzing and interpreting obtained information from that knowledge “estimation”, a descriptive documentary and purposeful analysis design research type was conducted, using the empirical-analytical method of scientific observation, with the objective to develop a proposal  for Knowledge Management representation derived from its current status’ estimation, using knowledge management tools.

En estos tiempos de cambios súbitos y en ocasiones impredecibles, la creación, adaptación y la aplicación de diversas técnicas pertinentes en el área empresarial, y la correcta difusión de estos renovados enfoques conllevan una sinergia implícita tanto para los investigadores como para la audiencia meta de esta publicación que me hacen pensar en una alegoría muy antigua, que habla de que el buen padre, vaya, el buen administrador, del cajón de su tesoro saca cosas nuevas y cosas antiguas.

Currently, the growing interest in the study of small and medium-sized enterprises (SME’s) in the tourism sector has led to an increase in the development of research that addresses all kinds of relationships and variables. However, the communication climate (CC) is an element that has been scarcely studied in this context. This paper aims to address this gap, through a questionnaire applied to 260 companies in the sector. With the intention of exploring the relationship between trust (TT), participation in decision-making (PDM), support (SUP), openness in downward communication (ODC) and upward communication (OUC) and interest in high impact goals (IHG) with respect to (CC). The results indicate that all the variables include the positive-significant form in the (CC). Some implications are discussed.

The present study is based on the objective to determine the correlation between communication skills and critical thinking development variables in post-graduate students of the national high specialized studies center. The used design was a non-experimental correlational descriptive study with a quantitative focus, in which we surveyed a population of 40 students; two instruments were considered, which went through a reliability validation process, for later application. Data was processed and allowed to accept that there is a significant positive correlation between communication skills and critical thinking development in post-graduate students of the national high studies center.

A partir de una revisión documental y desde un enfoque cultural, este artículo revisita, luego de cuatro décadas de su popularización, los elementos principales del modelo de cultura corporativa japonesa, analizando la relación entre las prácticas organizacionales y la cultura laboral con elementos específicos de la cultura de aquella sociedad. Asimismo, desde una perspectiva cualitativa y partiendo del análisis de la política exterior, se revisarán las características de la inversión japonesa en América Latina a fin de destacar la importancia de una mutua comprensión cultural entre Japón y América Latina.

Business Sustainability is being increasingly promoted by companies, attending to social manifestations defending common benefit. Corporate social responsibility turns insufficient while its ecological ethical-cultural compromise remains separately configured from its operations. This study approaches the impact of Business Sustainability over Organizational Culture in meat and food product distributing businesses in Nuevo Casas Grandes, Chihuahua. A transectional correlationalcausal study was conducted in 15 of these businesses. Findings infer that businesses should focus and privilege relations with suppliers, as well with commercial communication policies for excellent attention to consumers and clients. It was concluded that is necessary a sustainable management and participative leadership, committed to continuous training in order to integrate intellectual and ethical capital that drive businesses to change processes based in Entrepreneurial  Social Responsibility and the accomplishment of social and environmental objectives.

This document exposes a wider vision in the discipline of design within the business environment. Often, businesses limit the work of designers to areas such as corporate communication, brand image or identity and product or space design. However, here we aim to show design´s relevance and importance from a more inclusive, holistic and multidisciplinary perspective within the business environment. Explaining the relationship between design and the decision-making process for goods and services, product design and the impact this may have in problem solving processes from a responsible and critical point of view. Finally, we may appreciate the intervention and knowledge granted by design management, disregarding the company size; design responsibility and its mediator capabilities will ultimately define its interaction with individuals and the environment through sustainability

According to diverse studies, reflected multiple benefits in performance, motivation and job satisfaction increasing by the organization employees are strongly linked to a non-economic remuneration, better known as “emotional salary”. For this purpose, this research aims to present the results of an international sources literature review on the benefits of its implementation. Results show performance, productivity, proactivity, efficiency and engagement of employees increasing towards the objectives achievement of the organization using that incentive.