Sistema Regional de Información
en línea para Revistas Científicas de América Latina,
el Caribe, España y Portugal

The graphic industry has its history as a provider of printing services, the processes for its production involve stages and the inclusion of designers for its execution.  The use of the ISO 12647 standard controls the printing parameters to achieve a replicable and quality result.  A diagnosis on the handling of quality criteria in the management of processes related to the design applied to a defined sample by means of case studies to important companies of the environment, allows us to understand the context and reality of the sector, showing its deficiencies.  The results obtained are weighted to establish the most representative criteria to establish SWOT strategies that establish actions based on strengths, weaknesses, threats and opportunities of the printing centers to improve the stages of graphic production and guarantee their quality.

As strengths and weaknesses are regarded as internal features of an organization, the present study focused on strengths and weaknesses of Turkish public universities by analyzing the SWOTs (Strengths, Weaknesses, Opportunities, Threats) of twenty higher education institutions. By applying qualitative content analytical tools, we tried to make some comparisons, twenty universities, ten ranked at the top and ten at the bottom of the URAP list, were chosen to analyze the strengths and weaknesses. Findings show that all universities top or bottom ones have internal strengths and weaknesses on their own. The strengths of universities differ according to their size, field of service, structure, history and geographical locations. Top universities which are in big size, have a deeply rooted history and situated in a better geographical location can enjoy the strengths as qualified faculty members, organizational culture, internationalization process, infrastructure and good alumni relations. On the other hand, bottom universities which have not got those advantages deal with other strengths such as young faculty members, organizational support and internal communication. As for the weaknesses, top universities need more budget and acceptable rate of faculty member and student. Bottom ones need more qualified faculty members, students and staff. As they are located in disadvantageous regions, they are in need of some promotions to attract faculties, staff, national and international students. In addition, they also should be aware of the contributions of good alumni relations.

This study sought to examine Turkish first-time supervisees’ opinions regarding disclosure and nondisclosure in clinical supervision via a case study design. The data was collected from 19 volunteer first-time supervisees through a semi-structured interview form and analyzed with content analysis. Results indicated that supervisees’ content of disclosures included supervisory needs and thoughts about supervisor while content of nondisclosure consisted of personal issues, supervision-related issues, and negative feelings about client. Nevertheless, supervisee disclosure was positively influenced by supervisor’s personal characteristics and interventions; supervisee’s expectations from disclosure and personal characteristics, as well as existence of peers in supervision environment and strong supervisory relationship. However, supervisor’s personal characteristics; supervisee’s personal characteristics, negative attitudes toward disclosure, and supervision; and also peers, poor supervision time, poor structure for supervision, evaluation concerns, and weak supervisory relationship have some negative effects on supervisee disclosure. Moreover, supervisee disclosure and nondisclosure had intense effects on supervisee and supervision.

Teachers’ organizational citizenship behaviour (OCB) is the teacher behaviour that is discretionary, not directly or explicitly recognised by the formal reward system. The factors found to be determining Teachers’ OCB are different, hinging on country-culture specific nature. Research studies in the sphere of Teachers’ OCB have heretofore been overlooked in Sri Lanka and other similar Asian countries. Hence, this study aims at exploring the degree of prevalence of teacher OCB and its dominant determinants among the teachers in Sri Lanka. The study draws on in-depth qualitative data from interviews and the participants included a convenience sample of teachers and principals employed in secondary schools. The data were analysed deductively using content analysis method. The findings reveal that the teachers’ propensity to perform OCB - towards students, school and their colleagues - is on the decline. The determinants, such as work-family conflict, perceived organizational support, teacher values, teachers’ self-efficacy, student behaviour patterns, and teachers’ pupil control ideologies, seem to be dominant attributing to the low levels of teachers’ OCB.

Informal learning is understood as a complex emotional, cognitive and experiential process of learning during which the personal change of learner takes place. The article presents the findings of the qualitative study on the personal change of foster parents carried out in Lithuania, which reveals the subjective experience of informal learning of the foster parents fostering a non-relative child. By means of a narrative interview, 19 foster parents (12 women and 7 men) were interviewed in the study. The data were analyzed on the basis of the constructivist grounded theory strategy. The findings revealed that the personal change of foster parents takes place through conscious, intentional and purposeful informal learning in order to self-actualize and to become good foster parents. They themselves construct their way of learning during which they acquire new knowledge, rethink and reconstruct the knowledge they already have – all that leads to personal improvement. The personal change of foster parents also takes place through accidental, spontaneous, experiential informal learning, which is not always conscious or purposeful. While reflecting on their experience, foster parents see themselves in a new light; rethink their values and attitudes, thus getting to know themselves better. The findings of the study are important in order to highlight the role and significance of informal learning in the context of life-long learning. The findings may be a valuable contribution to the development of formalized training programs for foster parents and successful non-relative foster care.

This paper highlights findings from the, ‘Advancing learning outcomes for transformational change (A LOT-Change), whose goal was to increase efforts towards securing the future of children living in urban informal settlements.  The intervention was implemented in Korogocho and Site 2 respectively. This paper looks at the narratives from girls, boys and their parents and seeks to answer the question, “From the minds of adolescents: What has worked for them in an education intervention in the slums of Nairobi. Qualitative data comes from the qualitative component of the endline evaluation study that was collected in July and August 2018, by the African Population and Health Research Center (APHRC). Findings from this study done by APHRC show that: scores in numeracy skills and literacy skills improved, improved self-confidence, which enabled girls to model the way in their schools and communities. Aspirations for school and higher education improved as girls and boys wanted to go beyond primary school. Communication improved across the board girls and boys, together with their parents. Girls and boys gained the confidence to speak up due to the knowledge gained out of the motivational talks within the leadership component. Overall, this paper reinforces the importance of young people having a voice to speak up on programs that affect their lives.

Critical reflection on own beliefs, within the context of cultural competence, has been acknowledged as an important skill doctors and medical students should have in order to enhance the quality of health care regardless of patients’ social and cultural background. Yet the guidelines for teaching students critical reflection on their own cultural beliefs are lacking. Based on the method of investigating short reflective narratives and Gibbs’ reflective cycle for development, this paper explores the experience of clinical communication tutors’ in examining cultural competence in OSCEs, how they felt, analyzed and concluded, and examines their account on how to construct a training model for dealing with such challenge in medical education.

The aim of this research is to improve environmental awareness in primary school students. For this purpose, the study was carried out within the scope of action research pattern from qualitative research patterns. The study group was determined by selecting easily accessible samples. The study group consisted of second year students attending a state primary school in Gungoren District of Istanbul in the 2018-2019 academic year. The data of the study were obtained by the students’ environmental pictures, observation forms and semi-structured interview forms. The data obtained were analyzed by content analysis. According to the findings of the research, it is determined that students who received environmental education, draw pictures enthusiastically and reflecting environmental awareness, also after interviews students gain awareness toward environment, empathized with nature and draw highly esthetically appreciated pictures.

The overwhelming growth of the eSport industry in different countries and the possibility of playing online these videogames have allowed Spanish players to communicate with players from other countries that speak a different language, creating a new learning context. In this case study, we wanted to analyse how the process of language learning occurs in the eSport context through a qualitative research design. For that purpose, we used observations, analysis of the oral output during gaming, interviews with players and organization team in an amateur league and assessment of their communicative skills. The results show the importance of the communication in the interaction with the community and the team, the influence of the social context and inside the game and the intrinsic motivation due to the use value of learning in a pluricultural and competitive context.

In a neoliberal and globalized society, which shares sustained employment crises, and other successes such as Covid-19, with diverse impact on people's lives, entrepreneurship becomes a possible and worthwhile option to stay active and obtain resources to do sustainable life. This article allows shedding light on the development of the entrepreneurial career, through a biographical-narrative study with twelve informants. The interview is used to promote a process of chained inquiry with a triple purpose: a) to understand the meaning of entrepreneurial trajectories from subjective interpretation; b) deepen the processes of transition to entrepreneurship; at the same time, c) an educational approach to the construction of the identity (or identities) of enterprising people is of interest. The results show characteristics of the vital traces (educational, professional and personal) and keys to the shaping of entrepreneurial processes. While entrepreneurship is an intrinsic phenomenon in the processes of constructing one's identity, this approach reveals ways of learning that are linked to "situated learning" and "contextualized action". Conclusions are raised for discussion, laying out clues for an entrepreneurial education in times of complexity and crisis.