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546,196 artículos

Año: 2020
ISSN: 2183-5594
Borges, Ana Pinto
ISAG – Instituto Superior de Administração e Gestão

Año: 2020
ISSN: 2183-5594
Borges, Ana Pinto
ISAG – Instituto Superior de Administração e Gestão

Año: 2020
ISSN: 2183-5594
Sousa Seguro, Hugo André; Oliveira, Célia; Duarte, Elisabete Mendes
ISAG – Instituto Superior de Administração e Gestão
Objetivos: A liquidez desempenha um papel crucial no bom funcionamento dos mercados financeiros e, ao longo dos anos, tem-se assistido a uma preocupação das empresas em maximizar os níveis de liquidez das suas ações. Os stocks splits têm sido um dos veículos utilizados para atingir este objetivo, pelo que o presente trabalho visa estudar o comportamento da liquidez das ações de empresas europeias que realizaram stock splits.Metodologia: Para testar o efeito na liquidez resultante dos 69 stock splits realizados por 68 empresas pertencentes ao STOXX Europe 600, entre 2010 e 2016, utilizou-se a metodologia de estudo de evento, com recurso a testes estatísticos não paramétricos e a três medidas de liquidez: rácio de turnover, LMx de Liu (2006) e ILLIQ de Amihud (2002).Resultados: Embora não seja possível concluir de forma inequívoca sobre os efeitos do stock split nos níveis de liquidez com uma janela de evento de um mês, os resultados obtidos sugerem que a liquidez aumenta nos 12 meses posteriores ao mês da operação.Implicações práticas: Os resultados encontrados permitem aos gestores, considerar na tomada de decisões, os efeitos esperados dos stocks splits na liquidez das ações.Originalidade e valor: Atendendo a que grande parte da literatura sobre o tema se concentra em empresas dos EUA, o presente trabalho contribui para alargar o conhecimento a uma amostra de empresas europeias.Purpose: Liquidity plays a crucial role in financial markets and, over the years, companies have been concerned in maximizing the liquidity levels of their stocks. Stock splits have been one of the vehicles used to achieve this goal and therefore this paper aims to study the behavior of liquidity levels in European companies that have done stock splits.Methodology: To test the impact in liquidity of the 69 stock splits performed by 68 companies belonging to STOXX Europe 600, between 2010 and 2016, we used event study methodology, nonparametric statistical tests and three liquidity measures: turnover ratio, LMx of Liu (2006) and ILLIQ of Amihud (2002).Findings: Although it is not possible to conclude about stock split effects on liquidity levels with a one-month event window, the results suggest that liquidity increases in the 12 months after the stock split operation.Practical implications: The obtained results allow managers to consider the expected effects of stock splits on stock liquidity in their decisions.Originality/value: Since the related literature is mostly focused on US markets, this work contributes to broaden knowledge by studying a sample of European companies.
Año: 2020
ISSN: 2183-5594
Lima Rua, Orlando; Pires, Dessirrê
ISAG – Instituto Superior de Administração e Gestão
Objetivo: Este estudo analisa a relação entre liderança transformacional e comprometimento organizacional, aplicado aos servidores de uma instituição de ensino federal pública brasileira.Metodologia/abordagem: Adotando uma abordagem metodológica quantitativa, utilizamos o inquérito por questionário, tendo sido coletados 127 respondentes colaboradores na reitoria do Instituto Federal do Triângulo Mineiro (IFTM). Tais dados foram posteriormente tratados estatisticamente, com recurso aos softwares SPSS e SmartPLS, tendo-se procedido a análises descritivas e inferenciais, destacando-se o modelo de equações estruturais.Resultados: Os resultados fornecem evidências que apoiam a relação entre a liderança transformacional e as dimensões afetivas e normativas do comprometimento organizacional da amostra estudada. Este artigo contribui para a literatura existente focada na relação entre liderança transformacional e comprometimento organizacional em contexto brasileiro e para o desenvolvimento de políticas de recursos humanos voltadas para o treinamento de líderes no intuito de impactar a eficácia organizacional por meio do capital humano.Limitações da investigação: Amostra não probabilística por conveniência.Implicações práticas: Adoção, ou reajustamento, de estratégias e práticas que promovam a liderança transformacional, com vista a otimizar o comportamento organizacional dos trabalhadores.Originalidade/valor: Estudo pioneiro no Brasil relacionando liderança transformacional e comportamento organizacional, aplicado a instituição de ensino superior, técnico e tecnológico.
Año: 2020
ISSN: 2183-5594
Igreja, Carla; Silva, Tiago; Sousa, Bruno Miguel
ISAG – Instituto Superior de Administração e Gestão
Objective: To understand the importance and applicability of the SERVQUAL model in the context of wine hotel management in Portugal. In particular, a specific hotel unit will be analyzed in the winetourism segment in Portugal, while the intention is to analyze the degree of affectivity of the tourists in relation to these accommodation units.Methodology: Questionnaires will be applied to consumers of Torre de Gomariz Wine and SPA Hotel in Portugal (northern Portugal). The questionnaires will be applied in Portuguese, English and Spanish. Methodology of quantitative nature, for later statistical treatment and analysis of correlations between relationship variables and evaluation of service quality.Originality: The present study relates the evaluation of service quality (in hotel settings) with relational marketing variables and their importance for the loyalty of wine tourism consumers.Results: The affectivity of the tourist in the hotel unit should contribute to the results of the evaluation of (perceived) quality and, consequently, the loyalty of the consumers of wine tourism in Portugal. The SERVQUAL model is made up of five dimensions: tangibility, reliability, responsiveness, security and empathy.Practical implications: In an interdisciplinary perspective, the proposed study will present inputs for marketing (i.e. consumer behavior) and for tourism (i.e., hotel management). The conceptual model presents a direct relationship between quality assessment and affectivity towards the wine tourism consumer.Limitations: This is a preliminary research with an exploitative and developing nature. Future steps will yield new results and empirically test several hypothesis.
Año: 2020
ISSN: 2183-5594
Shetu, Sabakun Naher
ISAG – Instituto Superior de Administração e Gestão
Purpose In Bangladesh, more than 3.3 million people are using Facebook, and day by day the numbers are continuously increasing. Online communities are playing an influential role in changing consumers' dining experiences in restaurants. The purpose of this study is to identify the influence of Facebook on electronic word of mouth (e-WoM) and customers' intention to visit restaurants in the Bangladesh context.Design/ Methodology/Approach The study uses an online survey (n= 171) and the non-probability, the convenience sampling method was used to collect the data. Both Descriptive statistics and inferential statistics (factor analysis, regression, and multiple regression analysis) were conducted for analyzing purposes.Findings Research results indicate that the e-WoM characteristics, Facebook users' characteristics, and customers' intention to visit restaurants all are positively significant. Eventually, e-WoM influence has a positive influence to change dine experiences of customers and make them intend to visit restaurants.  Research limitations/ implications The number of respondents should have been increased as well as here most of the respondents are from the students' segment. The other segmented customers' should be reached to get more effective results.Practical implications Due to Facebook consumers’ attitude is also shaped by online social surroundings. The marketers can take steps to engage more trustworthy online communities for the better output to reshape customers’ intention to visit restaurants. Originality/ Value There is limited research has been conducted based on this topic; especially in the Bangladesh context. e-WoM has a vast impact on these present circumstances that would make differences in consumers' behavior and this is happening. The academicians can address multiple variables to enrich this issue. Keywords: Facebook, Electronic Word of Mouth (e-WoM), Customers’ visiting intention, Restaurants, Bangladesh
Año: 2020
ISSN: 2183-5594
Borges, Ana Pinto
ISAG – Instituto Superior de Administração e Gestão

Año: 2020
ISSN: 2183-5594
Borges, Ana Pinto
ISAG – Instituto Superior de Administração e Gestão

Año: 2020
ISSN: 1390-9894, 1390-8391
Aguila, Gabriela; Carpio Freire, Carlos Raul
ESPOL
The present exploratory and descriptive research study aimed to develop a management model that allows the sustainability of the Planetarium of the Ecuadorian Navy. For its development, it was necessary to carry out an evaluation of the current infrastructure and the services it offers to citizens in order to find suitable indicators that serve as a guide for structuring a plan that is oriented towards continuous improvement and that supports the moment to design and implement a sustainable intervention strategy. In addition, a comparative analysis was made of the Planetarium of the Ecuadorian Navy with the Astronomical Observatory located in the city of Quito, Ecuador; the Galileo Galilei Planetarium, located in the city of Buenos Aires, Argentina; and, the Hayden Planetarium, located in New York City, United States. The comparative analysis was based on the Benchmarking Model adapted by Robert de Camp (Del Giogio Solfa, 2012). With the results of this study, it is intended to improve the perception and public opinion regarding the Planetarium of the Ecuadorian Navy, which due to the series of weaknesses it presents, has prevented it from being more positioned in the mind of the community, and shown as a point of tourist interest for locals and foreigners who visit the city of Guayaquil constantly.
Año: 2020
ISSN: 1390-9894, 1390-8391
Pimentel, Paul
ESPOL
In this article a literature review is carried out on the points of convergence that exist between the construct of mindfulness and that of emotional intelligence, understood the latter as a skill and not as a trait, since there are many perspectives on the meaning of mindfulness , its origins, and multiple applications and occurs between the intersection of science and technology, which makes itdifficult to understand its relationship with emotional intelligence. The direct relationship between the two variables, mindfulness and emotional intelligence is not abundant in the researched documentation, although there are more studies on when their relationship is found as a means, tool or as a training or training to improve well-being, reduce stress, among others objectives and less when their influence on emotional intelligence is explained. The result of this article reinforces that there is a relationship not yet measured and valued between the variables, which provides an opportunity for future research.

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