Sistema Regional de Información
en línea para Revistas Científicas de América Latina,
el Caribe, España y Portugal

The productivity and competitiveness of companies are factors of great relevance for their success, but this depends largely on the interdependence and complementarity that may exist between them. It is worth mentioning that small and medium enterprises (SMEs are not the exception). For this reason, this article will address four important variables Interdependence, Complementarity, Productivity and Competitiveness. When talking about the issue of competitiveness is talking about several phases or axes, an important writer who talks about competitiveness and clearly defined is Michael Porter, for him "the competitive advantage of a country" is its ability to encourage companies (local or foreign) to use the country as a platform to carry out their activities. To determine the competitive strengths and weaknesses of countries and their main sectors "(International Trade Center, 2013). Strategy and methodology to follow the research has a quantitative approach Type and Scope of Correlational Research since is intended to relate variables and compare the results to see what is the relationship between the variables? With a design of the Transversal Non-Experimental Investigation. Regarding the contribution, the research is constructivist because it intends to provide useful knowledge for the Academy, the Companies and the Country, a dialectic hermeneutical method for understanding, explaining and interpreting the variables proposed.

Information systems are comparable and measurable as product quality is concerned, today one of the most important aspects is the functional verification of the information system and evaluation of results. Are many methodologies used in the software industry and each is known responds better to different environments, particularly in the following article the importance of assessing the quality of a system of information is emphasized, as well as the information provided through an instrument that allows measurement software produced under the software tool industry "Metric V3".

The purpose of this research is to measure the level of customer service of Mexican companies in terms of customer service, considering that customer service is directly related to offer a good customer service. This research is analytical and descriptive, because it contains the main concepts about research, as well as the main authors and creators of the same and descriptive because in the research are tables and tables that help explain in a way Easier for the correct compression and differentiation of these concepts. With this research they will understand the importance and difference between a service and an attention, and once understood this will be able to better train their staff to obtain better and greater results in their companies and reflected in their profits.

Knowledge management plays a transcendental role in the knowledge economies, being through methodological processes the insertion of the organizations to a new productive stage, which is not only measured by its infrastructure or the financial resource available, if not, considering their human resources and their individual knowledge as the most important factor to enter a new evolutionary era. The research is descriptive, which illustrates the process that companies must incorporate into their organizational cultures to start in knowledge management.

As globalization contributes to the growing complexity of international trade, a growing interconnection of activities has been created that serves as a link to unite the different areas of a company, working together. That is why the need arises to develop articles such as the present, whose main objective is to expose, in a technical-practical way, the relationship between the financial service of letters of credit and international logistics. Two core activities of rapid change and growth. Documentation (as main element), Incoterms, other services, such as the insurance of the goods and the process that takes place from the negotiation of prices and quantities until they reach their destination and as these activities are interrelated, is what this article is about.

The purpose of this technical research is to analyze the behavior of fiscal revenues during the period 2000-2015 of the Central American countries, mainly Honduras. It is expected that the reader will acquire a broader picture of the importance of tax revenues in the country and in the countries of the region.

This is a qualitative research that uses the systematic review of scientific publications, to analyze the evidence from different industries or business sectors focused on applying integration strategies. It is delimited between Internal Integration and External Integration and the use of Information and Communication Technologies for said processes

The debate about the relationship between inflation and unemployment is still valid, in the present investigation this subject is addressed in a theoretical way and consequently in an empirical way considering the determination of a natural unemployment rate and a statistical correlation for the period studied.

One of the main causes of economic development is undoubtedly human capital, the purpose of this document is to present the link that exists between education and economic growth and its different nuances, going from an individual perspective to a macroeconomic perspective.

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