Sistema Regional de Información
en línea para Revistas Científicas de América Latina,
el Caribe, España y Portugal

The purpose of this article is to carry out an analysis of the perception that the citizens of Quevedo-Ecuador have, about the quality of the services offered by the Department of Collections of the Decentralized Autonomous Government of this canton, through the model that measures this perception. , named SERVQUAL. The applied research method is descriptive with a quantitative approach. Surveys were applied based on four dimensions: tangibility, reliability, responsiveness, security and empathy. The percentage obtained in the Cronbach analysis was 0.96, as a reliability index and an indicator of the internal consistency of the items. The perception of quality turned out to be 4.24 out of a maximum of 7 points, that is, the service received by users is indifferent. However, they spoke out stating that there is a lack of empathy on the part of the officials, for which they are dissatisfied, this statement being a reason to review the quality of care for citizens. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1795

A growing number of studies have focused on the analysis of Information and Communication Technologies (ICTs) and how they contribute to achieving greater productivity in the firms that implement it. Until now, in a context of globalization, it has been shown that ICTs drive the achievement of innovations and higher productivity for developed countries. The evidence is less for developing countries like the Ecuadorian case. The research seeks to identify whether the implementation of ICTs increases the value added per employee of Ecuadorian companies in 2019. For this, the business structural survey of the National Institute of Statistics and Censuses is used, aimed at large and medium-sized companies, and implements an extended Cobb Douglas production function. The results show that the use of ICTs positively influences the value added per employee, showing heterogeneous effects according to the process for which the tool was used, by sector, size of the firm and by quantiles of the distribution. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1675

The way in which higher education adopts a strategic approach to achieve effectiveness in its services, allowed us to determine the strategic management model as an object of study and the field of study the Business Sciences Observatory of the University of Otavalo. In this sense, it was possible to determine that management in higher education seeks to obtain competitive advantages through a unique and valuable position in the market. The applied approach was mixed, it integrates empirical and critical systematic elements for the collection and analysis of quantitative and qualitative data that are integrated and discussed. In the first place, a diagnosis of factors was carried out to determine the state of competitiveness and the SWOT strategic crossing was used to define the strategies. Next, the model was characterized by aligning the services of the observatory with the substantive functions. Finally, with the results, the business advisory service was exemplified by applying the PHVA cycle. It was concluded that the observatory opted for a proposal for a model based on strategic actions that allow generating efficiency and effectiveness continuously. On 10-4-2021, you receive the model validation letter with an excellent rating. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1673

The competitive global environment requires from companies to satisfy the market demands, that must be aligned with manufacturing strategies, whose competitive priorities are: quality, cost, delivery, flexibility and service, with their specific sub-dimensions. In this research, the competitive priorities of the garment sector in the sierra region of Ecuador in 2018 were determined and weighted, through a procedure validated by Sarache, Marrero y Hernandez, and with a multi-criteria analysis, by surveys carried out with experts in this sector; In addition, it was created a performance effectiveness indicator, which considers the priorities defined by the experts and it was applied in the evaluation of three large companies and one SME in the sector. The results of the competitive priorities were, quality (33%), cost (28%), delivery (17%), service (12%) and flexibility (9%). The performance effectiveness indicator required by the market is 5 and the results of large companies reach a value between 2,4 and 3,0 and the SME reach a value of 1,73 out of 5, which shows differences among the companies. The evaluation of performance and results in each of the priorities, constitutes a quantitative guide and to use in the continuous improvement of companies. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1674

Competitiveness is an important factor as this allows countries to achieve higher revenues to international markets. The present paper aims to identify the competitiveness of Ecuadorian flower activity in the U.S. market in relation to competitiveness and Colombian flower exports to the same target market in the study period. For this, a comparative investigation of Ecuador's competitiveness with respect to Colombia was carried out, with information obtained from the Central Bank of Ecuador (BCE) and from the reports of the trade departments of the United States and Colombia.  For this purpose, the Revealed Comparative Advantage Index (RCA), export quotas (xmq), the Intra-Producer Trade Index (IIT) and the application of an Ordinary Least Squares (OLS) model were calculated. This procedure allowed to determine that Ecuador has a competitiveness of 56,93% in the flower sector with respect to Colombia, which leads to the conclusion that the aspects of competitiveness at the level of flower production must be improved. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1672

The purpose of this research is to describe the evolution and state of the participatory planning process carried out by the inhabitants of Malchinguí in Ecuador for the management of their territory in recent years. Based on a pragmatic research paradigm and with an inductive method, a descriptive and cross-sectional study is carried out that, based on the observation and description of the particular situation of the participatory planning process of the territory in Malchinguí, reflects on the importance of these processes in general in rural parishes of Ecuador. The main result of this research is the confirmation that the evolution of the participatory nature of the planning processes of the territory in Malchinguí has ??determined a better selection of projects to include in their development plans and land use, a greater commitment of its citizens with their own development and adequate and better prioritization in the execution of territorial development plans and their corresponding projects. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1603

The objective of this research work is to analyze the impact of Inclusive Businesses in developing economies, through a bibliographic review of high-impact journals that show the relevance of the inclusive business model in reducing the income gap, promoting the social and economic development, improving the quality of life of entrepreneurs and the communities where the ventures are developed, fostering the generation of new markets that are based on Consumer Social Responsibility and strengthen Corporate Social Responsibility, promoting the generation of innovation and knowledge. The purpose of the research is to make inclusive businesses known as the optional means for developing economies to reduce the income gap and inequity in the redistribution of wealth; Since this type of enterprise incorporates the base of the Pyramid into the production and consumption chain, highlighting Social Responsibility, so it can be established that Inclusive Businesses have a positive impact on the economic and social development of developing economies. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1604

This study aimed to investigate the credit risk determinants in peruvian banking sector. It explores the relationship between macroeconomic and bank – specific variables in order to credit risk, which were analyzed through a panel data set that included 185 bank-year observations of peruvian commercial banks from 2001 to 2019. Based on several robust tests, the results suggest that the exchange rate and the reference rate of the national monetary policy are significantly positive relationship between the bank’s credit risk, while bank efficiency, return on equity (ROE), loan growth, market power and gross domestic product (GDP) have a significantly negative relationship effects on credit risk in peruvian commercial bank. The outcome of this study provides evidence that credit risk was influenced by both macro and micro (bank – specific) variables together. URL: https://revistas.uta.edu.ec/erevista/index.php/bcoyu/article/view/1601

Según investigaciones realizadas por varios expertos a nivel mundial, se ha determinado que la tecnología blockchain es novedosa, disruptiva y que también se puede utilizar en diferentes áreas en las que se pueden aplicar, entre ellas tenemos sector salud, sector financiero, cadena de valores, inclusive sistema de elección popular y el desarrollo de software que pueden brindar un alto nivel de seguridad a la información de las compañías y los usuarios en general. El objetivo de esta  investigación se enfoca en establecer el comportamiento de blockchain donde se puedan identificar beneficios, ventajas y el contexto de blockchain donde se utiliza como  método  de  investigación un  estudio descriptivo,  a través de artículos de revistas indexadas, lo que  requiere tiempo moderado  para recopilar la información  hacer el análisis y construir el artículo en el cual se describen aspectos relevantes del objeto en estudio donde arroja como resultados  que existen varios tipos de Blockchain, que a pesar de no ser legalizada esta tecnología brinda seguridad y puede ser una muy buena alternativa para soluciones informáticas en las organizaciones.

La resistencia aérobica es la capacidad de realizar una actividad física en el mayor tiempo posible; esta es una capacidad determinante para muchos deportes y una necesidad para el personal militar activo, para lo cual se establecen estrategias especializadas en función de su potenciación como la aplicación del modelo interválico, considerado un entrenamiento basado en la repetición de periodos de trabajo de alta intensidad. En tal sentido, se planteó como objetivo de la investigación potenciar la resistencia aeróbica en soldados de la Escuela de Infantería del Ejército (EIE) a partir de un entrenamiento interválico HIIT. Se implementó una investigación descriptiva-correlacional. Se analizaron 75 soldados del curso de perfeccionamiento de la Escuela de Infantería del Ejército. Se evalúo su capacidad aeróbica e incluyó el índice de masa corporal antes y después de implementar un entrenamiento interválico durante ocho semanas. El promedio del índice de masa corporal fue de 23,91kg (normal; pretest), y de 23,38kg (normal; postest). Se muestreó significativamente diferente (p=0.000), mientras que el tiempo promedio en el test de dos millas fue de13´39min/s (pretest) y de 12´48min/s (postest), se mejora, para un -51s. El Vo2máx fue de 47,64 (ml/kg/min. pretest) y de 52,65ml/Kg/min (postest), un aumento de+5.01 ml/Kg/min, correspondiente a un 10,51 % de incremento del VO2máx. El entrenamiento interválico, se enfatiza en el extensivo-medio e intensivo-corto e incide positivamente en el desarrollo de la resistencia aeróbica a corto plazo, indica que es una alternativa para mejorar indicadores de resistencia aeróbica en soldados con un rango etario entre 23-28 años.