Sistema Regional de Información
en línea para Revistas Científicas de América Latina,
el Caribe, España y Portugal

El objetivo principal del presente trabajo es investigar empíricamente la satisfacción ymotivación en el trabajo de los empleados de la Secretaría de Tránsito del Distrito Federal –DETRAN, en Brasilia, Brasil, cuyo análisis pretende identificar qué tan satisfechos están losempleados con el desempeño de sus funciones. en el ambiente de trabajo. Para ello, se utilizóuna investigación descriptiva cuantitativa, y para la recolección de datos, se utilizó la Escalade Satisfacción Laboral Reducida (EST), desarrollada en Brasil, validada por Siqueira (2008)y un cuestionario factorial tetra, elaborado por Ferreira et al. (2006). Participaron en el cargoefectivo 123 funcionarios del estudio del total de 1.125. Los resultados mostraron que, aunque ladimensión satisfacción con el jefe ha alcanzado el promedio más alto, los servidores se sientenindiferentes, y el factor motivacional que más influye en los servidores públicos se refiere a la motivación por el logro y el poder. En relación a los factores motivacionales, los empleadosse sienten indiferentes en cuanto a la motivación por el desempeño, logro e involucramiento,además, los factores en relación a la organización no influyen en la motivación del trabajo. Estainvestigación contribuye como propuesta para mejorar la calidad de vida, para que la agenciadesarrolle políticas que posibiliten la satisfacción con los salarios y promociones, así como lamotivación en cuanto a la organización del trabajo. El resultado de esta investigación podrácontribuir a un análisis del sentimiento y percepción de los empleados del DETRAN - DF, y lafutura toma de decisiones en la planificación organizacional.

El objetivo de este estudio es analizar los efectos de la adquisición de competencias yconocimientos digitales en el rendimiento y las percepciones de los nativos digitales sobre labanca móvil como consecuencia del aumento del uso de aplicaciones bancarias móviles con ladifusión de Internet. Se realizó una encuesta a 337 técnicos administrativos que actúan en lasdirecciones generales de los bandos, cuyos datos fueron analizados con el programa SmartPLS3.3.3. Entre los resultados destaca que la capacidad digital y la adquisición de conocimientostienen efectos positivos tanto en los resultados como en las percepciones de los nativosdigitales sobre la banca móvil. Las hipótesis apoyan que los bancos deben dar importanciaa la digitalización y a la información. La investigación abarca un sector específico dentro de un ámbito determinado, ya que los datos se obtuvieron del personal experto que trabaja en lasdirecciones generales de los bancos de Estambul. Los resultados también podrían aplicarse paraanalizar el rendimiento efectivo de otras empresas que prestan servicios a través de aplicacionesmóviles.

This paper presents a study on the influence of the transmission of formal and informal knowledgeamong the workers of an industrial district, where the agro-industrial district of Anapolis (DAIA)was chosen. The empirical study carried out to confirm the theoretical proposal, has been made ona representative sample of the workers of the agro-industrial district of Anapolis. The methodology used was quantitative, with a survey aimed at workers of the production. The main conclusions wehave obtained have been the following: the training process occurs more because of the government'sactions, where the prior knowledge is stronger among the workers; The fact of belonging to thesame professional associations and having received training in the same institutions make thepersonal and professional relationships stronger among the workers and facilitate the transmissionof new knowledge. The main contributions reside in the level of analysis chosen to carry out theresearch. While most studies focus on managers, in this search the center of analysis lies in theworkers of the industrial district. Finally, the research provides statistical results from the analysisof the surveys conducted, which help to deepen the analysis of that topic.

Branding and packaging are important instruments for companies that are seeking differentiation.The limitations of traditional research techniques for analyzing unconscious consumerdecisions have encouraged the use of neuroscience tools. The objective of this article is tocarry out a bibliometric study in this field and its research trends. The Web of Science searchplatform was used to evaluate scientific production by descriptively analyzing its evolution, and by using the VOSviewer 1.6.17 tool, there was carried out an analysis of nodal networksto study the thematic areas and research trends. The field of study is in a phase of exponentialgrowth and with a high rate of international collaboration. The data filtering process concludedwith 258 records whose analysis of nodal networks provided five major thematic areas ofinterest: “Neuromarketing”, “Neuromanagement”, “Cognitive Neuroscience”, “ConsumerNeuroscience”, “Neuroeconomics”. The results confirm a high fragmentation of the literature,consistent with its multidisciplinary origin. The definition of thematic subfields, branding throughpackaging, will provide researchers and professionals a solid and more precise framework fortheir future research from the field of consumer neuroscience.

Corporate social responsibility and sustainable development goals have experienced a boomin recent years in various fields (companies, governments, consumers, education...). Someconcepts that were not given so much attention before have become the alarm voice thataims to raise awareness of the need for a change in the production and consumption modelthat is being carried out so that the planet and the society do not continue to suffer and theserious problems derived from the currently prevailing economic and consumerist model canbe eradicated (social inequalities, poverty, hunger, global warming, depletion of resources,extreme weather events...).  Currently there are already many training centers that provide specific training in thisarea and more and more people and companies are trying to educate themselves and modifytheir habits to contribute to common well-being, but do responsible consumption behaviorsguarantee the acquisition of this knowledge?Has the pandemic generated greater awareness of the current problem, and has it led to achange in consumption habits? Is there a big difference in notable behavior between studentswho have specific academic training in this field and those who do not?The work will begin with a brief introduction so that, later, after analyzing the resultsobtained through a survey answered by the sample population, the questions formulatedpreviously can be answered.

With this case study we aim to analyse sustainability within agri-clusters in the ValencianCommunity. To do so, we will focus on the case of the already recognised cluster of theVinalopó bagged table grape through the PDO Regulatory Council. We will try to assess theimpact of sustainability on this cluster by means of documentary analysis. To do this, differentindicators are used, such as: organic production, alternative seals, and the consumption of waterresources. We will discover that, although it is clear that sustainability is an intrinsic part ofthe cluster, there are nuances and a lack of information for the consumer that do not favourthe perception of sustainability. It is not enough to be sustainable; this condition must be madeclear through the publication of data, news and actions to unequivocally convey the message of convergence with sustainability. Due to the specific nature of agri-food clusters, we will alsosee that there are certain aspects which, when carried out by other agents within the clusterregion, do communicate their alignment with sustainability better, given the clear impact thishas on their activity.

This article analyzes the concept of smart tourism destination, examining its relationship withsustainability. At this level of tourism destinations, this work indicates the main dimensions thatcan help improve its competitiveness (governance, innovation, technology, accessibility andsustainability). Our article focuses mainly on sustainability, highlighting actions and indicatorsthat can be used in the different dimensions of sustainability (economic, environmental andsocial) and that can help promote sustainable solutions in the tourism industry from this locationlevel of tourism destinations. The article also examines the reciprocal relationship betweensmart destinations and tourism companies regarding the importance of governance, innovationtechnology and accessibility, emphasizing the role of sustainability in tourism destinations andcompanies. Some methodological recommendations are also indicated for future research.

This article analyzes the main environmental opportunities that the Valencian textile industrialdistrict will have to face in the coming years. For this purpose, first-hand data has been collectedthrough a questionnaire carried out both with the environmental consultancy firms in the area,and with a sample of companies that belong to the industrial district. The information has beensupplemented with interviews with textile industrial managers, collecting their views on howsustainability issues are addressed in their organizations. The results provide evidence aboutthe environmental services already covered in the area, as is the case of the management ofenvironmental procedures, as well as others in which more efforts are needed to disentangle ifthey represent or not a market opportunity, as is the case of the management of water projects.

Due to the current importance of sustainability, new models of sustainable tourism are indemand. This paper presents a theoretical model that analyzes the role of tourism destinationsand clusters as sustainable tourism ecosystems. It is an approach to the concept and structuralfunctional and competitive characteristics of destinations and tourism clusters. In addition,the phenomenon of sustainable business ecosystems is examined. In order to analyze whetherdestinations and tourism clusters are sustainable tourism ecosystems, a systems analysis ofthe different stakeholders present in any tourism system and how they influence and areinfluenced to achieve sustainable tourism is performed. We concluded that tourist destinations,understood as clusters, are configured as sustainable ecosystems in which the behavior ofeach of the actors involved leads to sustainable operation and behavior at the destinationlevel. A set of recommendations for governments, institutions and firms and a series of linesof future research are included.

We are facing a paradigm shift in which the need to take sustainability into account in each andevery area of society is becoming increasingly evident. In this context, industrial clusters mustbe able to face this challenge with great solvency, and for this, the predisposition shown byfuture business leaders and managers is essential.The aim of this research was to shed light on the perception that university students,as future members of the management area of companies in industrial clusters, have aboutsustainability and the incorporation of more sustainable strategies in these companies. Basedon the information collected from a sample of 300 university students of the Alcoy Campus ofthe Universitat Politècnica de València in Spain, which is located in the area of influence of theValencian textile cluster, the results obtained in this research reveal a significant general interestin aspects linked to sustainability, although with different intensities depending on the gender ofthe students and the type, year and level of studies undertaken. In addition, university studentsshow a greater preference for strategies aimed at the development of more energy-efficientand sustainable infrastructures, the greater incorporation of renewable energies and sustainableinnovation processes, among others. The results also highlight the significant influence that theinclusion of training in sustainability and environmental ethics in university curricula can haveon these processes. All these findings may have relevant implications for educational research,as well as for cluster policies and business strategies.